◉ Private by default
BILLING POLICY

Refund & Cancellation Policy

This refund policy explains how to cancel Clearcut Pro and when refunds are given. Last updated October 31, 2026. It applies to Clearcut Pro subscriptions sold by LimeWorks Digital Inc. on getclearcutstudio.com.

Monthly subscription

Clearcut Pro is a monthly subscription priced in US dollars. It renews automatically at the end of each billing period at the price shown at checkout, plus any applicable taxes, until you cancel. If you don’t want to be charged for the next month, please cancel before your renewal date.

How to cancel

You can cancel anytime: sign in, open your Account page and choose Manage subscription to open the secure Stripe billing portal. If you pay with PayPal, choose Cancel subscription on the same page, or cancel in your PayPal account under Settings → Automatic payments. If you cannot cancel there, email support@getclearcutstudio.com from your account email and we will cancel it for you. Cancelling stops future renewals; you are not charged again. You can compare plans any time on the pricing page.

After you cancel

Your Pro features stay active until the end of the billing period you have already paid for. After that, your account returns to the Free plan.

Refund policy

All payments are final and non-refundable. This includes the current billing period, partial months and any unused time.

When you cancel, by any method, you are not charged again and Pro stays active until the end of the period you have already paid for. No refund is given for that period.

The only exceptions are a duplicate charge (being charged twice for the same period) and any refund required by applicable law.

Service problems

If something on our side isn’t working, email us with your account email and a description of the problem and we will help fix it. Service problems are handled through support, not refunds.

Duplicate charges

If you were charged twice for the same billing period, email support@getclearcutstudio.com with your account email address and the dates of both charges. We will refund the duplicate to the original payment method through Stripe or PayPal; your bank may take several business days to show it. Please do not email full card numbers.

Contact

Billing questions can be sent to support@getclearcutstudio.com. For anything else, visit our contact page or read the background remover FAQ.